Politique ya sekele

1. Ba sango oyo tozwaka

Tozwaka ba sango oyo yo moko opesaka, ba sango oyo ebimaka tango ozali kosalela Service, mpe ba sango oyo euti epai ya bato mosusu oyo basalisaka biso kosala.

• Ba sango ya compte: nkombo na yo, adresse email, numéro ya telefone mpe ba sango ya mombongo na yo.
• Ba sango ya bosombi mpe ya lisalisi: plan oyo osombi, clé ya activation oyo topesaka, mpe ba message oyo otindelaka biso na email to na WhatsApp.
• Ba sango ya kofuta, oyo ba prestataire na biso ya paiement basalaka: tobombaka ba numéro mobimba ya ba carte te.
• Ba sango ya bosaleli mpe ya appareil lokola adresse IP, ndenge ya navigateur, ba page oyo otali, mpe ba interaction.
• Ba cookie mpe ba technologie oyo ekokani na yango (tala Politique na biso ya ba cookie).

2. BelloPOS: Ba données ya kati na appareil & ba diagnostic

BelloPOS ezali application oyo esalaka liboso kozanga internet, mpe esalaka na appareil na yo moko. Ba données ya mombongo na yo (biloko, ba vente, ba klient, ba fournisseur mpe stock) ebombamaka kaka na appareil yango. Ndambo na yango ekoki kozala na kati ya ba données ya diagnostic oyo elimbolami awa na nse, mpe équipe ya lisalisi na biso ekoki kosalela yango mpo na kosalisa yo. Tokoki kozongisela yo yango te soki appareil ebungi to ebebi, yango wana totindaka yo osalaka ba sauvegarde mbala na mbala.

Mpo logiciel ezala ya kotiela motema, tokoki kozwa ba données ya diagnostic mpe ya bosaleli uta na application. Yango esalisaka biso komona ba bug mpe ba mikakatano, kososola makoki nini esalelamaka solo, mpe kopesa logiciel ya malamu mingi ntango nyonso.

• Ba rapport ya ba crash, ba message ya libunga, mpe ba journal technique oyo elimbolaka oyo application ezalaki kosala tango mokakatano ebimaki.
• Ba données ya bosaleli mpe ya performance lokola ba écran mpe makoki oyo esalelami, molai ya session, version ya application, système d'exploitation, mpe monoko ya interface.
• Elembo ya installation to ya appareil ya pseudonyme, oyo epesaka biso nzela ya kosangisa ba rapport ya caisse moko kozanga koyeba yo moto na yo.
• Na ba version ya mobile, ba enregistrement ya écran ya interface ya application ekoki kozwama mpo na kosalisa biso kozongela mokakatano moko.
• Ba données ya licence: code machine oyo installation na yo ebimisaka, elongo na ba sango ya mombongo oyo opesaka tango osengi clé ya activation.
• Tango application ezali kotala soki ba mise à jour ezali, esengaka fichier ya version na dépôt na biso ya polele ya ba mise à jour; lokola na téléchargement nyonso, adresse IP na yo emonanaka na hébergeur yango.

3. Ndenge tosalelaka ba données ya diagnostic

Ba données ya diagnostic mpe ya bosaleli esalelamaka kaka mpo na kotambwisa, kobatela mpe kobongisa logiciel na biso: mpo na komona mpe kobongisa ba bug, mpo na kopekisa mpe koluka ntina ya ba crash, mpo na komeka mpe kobongisa performance mpe bopete ya bosaleli, mpe mpo na kotia liboso makoki oyo basaleli na biso batielaka motema mingi.

Totekaka ba données ya diagnostic te, tosalelaka yango mpo na publicité te, mpe tosalelaka yango mpo na kosala ba profil ya ba klient na yo te. Ba journal technique ezwamaka mpo na kobongisa ba mikakatano kasi mpo na makambo oyo ezali na kati te, kasi lokola elimbolaka misala ya solo, ekoki, na mbalakaka, kozala na ba détail ya transaction to ya enregistrement oyo ezalaki kosalema tango mokakatano ebimaki. Totalelaka yango lokola makambo ya sekele, topesaka nzela ya kokota na yango kaka na basali oyo basengeli na yango, mpe tobombaka yango kaka tango oyo esengeli mpo na koluka mpe kosilisa ba mikakatano.

Mpo na kosenga komona, to kolongola, ba données ya diagnostic oyo ekangani na installation na yo, solola na biso na privacy@bellocloud.com na code machine oyo emonisami na ba paramètre ya application.

4. Mosalisi AI Ares (essai hébergé)

Ares, mosalisi AI oyo ezali na kati ya BelloPOS, ezali ya kopona, ya mokumba te. Magazini ekoki kokangisa clé na yango moko ya AI to, soki ezali na yango te, komeka Ares na ba clé ya BelloCloud ("Ares hébergé").

Tango osalelaka Ares hébergé, ba motuna oyo okomaka to olobaka, mpe ba données ya magazini oyo Ares atangaka mpo na kozongisa eyano (na ndakisa ba chiffre ya ba vente, ba nkombo ya biloko mpe ba nkombo ya ba klient), etindamaka na BelloCloud. Ba numéro ya téléphone mpe ba adresse email elongolamaka liboso ya kotinda. BelloCloud etindaka makambo yango epai ya prestataire mosusu ya AI, Google (Gemini) to DeepSeek, oyo abimisaka eyano. BelloCloud ebombaka masolo yango tii mikolo 90 mpo na kobongisa service, sima elongolaka texte na yango; kaka ba total ya motango mpe ya ntalo nde ebombamaka.

Soki magazini na yo esalelaka clé na yango moko ya AI, Ares atindaka ba demande na ye mbala moko epai ya prestataire na yo ya AI, na nse ya boyokani na yo moko na prestataire yango, mpe masolo elekaka na BelloCloud te. Tokomaka kaka ba motango ya bosaleli oyo ezali anonyme, texte ata mokolo moko te.

Mpo na koboya Ares hébergé, kaka salela Ares te, to tia clé na yo moko ya AI na Paramètres → AI (Ares). Mpo na motuna nyonso, solola na BelloCloud LLC & Rankaya Media LLC na privacy@bellocloud.com, oyo ezongisaka eyano na nkombo ya ba entreprise nyonso mibale.

Ba prestataire ya AI basalaka na ba données yango na nse ya ba conditions mpe ba politique ya sekele na bango moko. BelloCloud ezali na bokonzi moko te na ndenge Google to DeepSeek basalaka, babombaka to basalelaka ba données oyo etindami epai na bango mpe, na ndelo nyonso oyo mibeko endimi, ezwi mokumba moko te na likambo yango. Ba conditions mpe ba politique na bango ya officiel:

• Ba conditions ya service ya kobakisa ya API Gemini (Google): https://ai.google.dev/gemini-api/terms
• Politique ya sekele ya Google: https://policies.google.com/privacy
• Politique ya sekele ya DeepSeek: https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html
• Ba conditions ya service ya DeepSeek Open Platform: https://cdn.deepseek.com/policies/en-US/deepseek-open-platform-terms-of-service.html

5. Ndenge tosalelaka ba sango na yo

• Kopesa, kotambwisa, kobatela mpe kobongisa Service.
• Kosala ba commande, ba livraison mpe ba paiement, mpe kotinda ba notification ya WhatsApp mpe Telegram oyo yo moko obongisi.
• Kopesa lisalisi na ba klient mpe kozongisa eyano na ba bosenga na yo.
• Kotalela bosaleli mpo na kobongisa makoki mpe performance.
• Komona, kopekisa mpe kosilisa ba fraude, ba bosaleli ya mabe mpe ba likama ya sécurité.
• Kotosa mikumba ya mibeko mpe kosalisa ete Mibeko na biso ya kosalela etosama.

6. Newsletter & ba email ya marketing

Soki omikomisi na newsletter na biso na bellopos.app, tozwaka adresse email na yo, monoko ya page oyo omikomisaki, mboka na yo (oyo tososolaka na nzela ya adresse IP na yo, oyo tobombaka te) mpe page oyo omikomisaki. Tosalelaka yango kaka mpo na kotindela yo newsletter na biso, na monoko na yo: ba toli ya pete, ba sango ya BelloPOS mpe ba offre na biso.

Totindaka yango kaka soki opesi ndingisa na yo (Art. 6(1)(a) RGPD). Ondimisaka bomikomisi na yo na nzela ya lien oyo ezali na email ya bondimisi (double opt-in). Okoki kolongola ndingisa na yo tango nyonso na lien ya kolongwa oyo ezali na email nyonso to na kokomela biso; yango ebongolaka te ba email oyo etindamaki liboso.

Newsletter etindamaka na nzela ya Mailchimp (Intuit Inc., USA), oyo esalaka ba données oyo na nkombo na biso. Mailchimp ekomaka soki email efungwami mpe ba lien nini bafinaki, mpo tokoka komeka mpe kobongisa ba email na biso. Ba transfert na États-Unis ebatelami na EU-U.S. Data Privacy Framework mpe na Clauses Contractuelles Types ya Commission européenne.

Tobombaka ba données ya bomikomisi na yo kino tango okolongwa. Sima na yango, tobombaka kaka adresse email na yo na liste ya bolongoli, mpo totindela yo lisusu email ata mokolo moko te.

7. Statistique ya site

Mpo na kososola ndenge site na biso esalelamaka mpe kopesa yo bosaleli ya malamu koleka, tokomaka ba page oyo otalaka na bellopos.app, ndenge oyaki (ndakisa na nzela ya moteur de recherche, lien to campagne), tango oyaki mpe tango olekisaki na page mokomoko, esika ozali pene na pene (mboka mpe engumba, oyo tososolaka na nzela ya adresse IP na yo) mpe ndenge ya navigateur mpe ya appareil na yo.

Tosalelaka ba informations oyo mpo na komeka mpe kobongisa site na biso, makambo oyo tokomaka, ba offre mpe lisalisi na biso, mpo na koyeba bato oyo bazongaka, mpe mpo na kokangisa botali moko na ba commande, ba motuna to bomikomisi na concours oyo esalemaki wana, mpo tosalela yo malamu koleka. Totekaka yango te mpe tosalelaka yango te mpo na publicité ya bato mosusu.

Soki ondimi ba cookie ya statistique, tobombaka nimero ya libanda (identifiant aléatoire) na cookie oyo ezali ya bellopos.app moko, mpo toyeba navigateur na yo tango okozonga; tobombaka yango sanza 13 koleka te. Soki oboyi, totiaka cookie yango te mpe tosalelaka kaka identifiant pseudonyme oyo esalemi na nzela ya adresse IP mpe navigateur na yo, oyo ekoki kozongisama nsima te. Ba adresse IP mobimba ebombamaka mikolo 90, sima na yango ekomisamaka mokuse. Mpo na kobongola maponi na yo, longola ba cookie mpe ba données ya bellopos.app na navigateur na yo; mpo bálongola ba données na yo ya statistique, komelá biso na privacy@bellocloud.com.

8. Makoki na yo na nse ya RGPD

Soki ozali na Espace économique européen to na Royaume-Uni, tosalaka ba données na yo ya moto moko na moboko ya mibeko oyo: kokokisa contrat, ndingisa na yo, ba intérêt na biso ya sembo, mpe kotosa mikumba ya mibeko.

Ozali na likoki ya komona, kobongisa, kolongola, kokatela ndelo to kozwa ba données na yo mpo na kotinda yango esika mosusu, ya koboya ndenge mosusu ya kosalela yango, mpe ya kolongola ndingisa na yo tango nyonso. Okoki pe kofunda na autorité ya bokengeli ya mboka na yo. Mpo na kosalela makoki oyo, solola na biso na ba sango oyo ezali awa na nse.

9. Makoki ya sekele ya Californie (CCPA/CPRA)

Soki ofandaka na Californie, ozali na likoki ya koyeba ba sango nini ya moto moko tozwaka, ya kosenga komona to kolongola ba sango yango, ya kobongisa ba sango oyo ezali malamu te, mpe ya koboya "koteka" to "kokabola" ba sango ya moto moko.

Totekaka ba sango na yo ya moto moko te, mpe tokoswa yo te mpo osaleli likoki moko ya makoki na yo ya sekele.

10. Ndenge tokabolaka ba sango

Tokabolaka ba sango ya moto moko kaka soki esengeli mpo na kotambwisa Service. Totekaka ba données na yo ya moto moko ata mokolo moko te.

• Ba prestataire ya service mpe ba sous-traitant, na kati na yango ba compagnie ya livraison, ba prestataire ya paiement, WhatsApp/Meta, mpe ba prestataire ya hébergement mpe ya statistique.
• Ba autorité to bato mosusu tango mibeko esengi yango to mpo na kobatela makoki na biso mpe basaleli.
• Entreprise oyo ekozwa esika na biso na likambo ya fusion, acquisition to bokisi ya biloko.
• Bato mosusu tango opesi biso ndingisa ya kosala yango.

11. Kobomba ba données

Tobombaka ba sango ya moto moko tango nyonso compte na yo ezali kosala to tango oyo esengeli mpo na kopesa Service. Tokoki kobomba mpe kosalela ba sango mosusu lokola esengeli mpo na kotosa mikumba ya mibeko, kosilisa ba ntembe, mpe kosalisa ete boyokani na biso etosama. Tango esengeli lisusu te, ba données elongolamaka to ekomaka anonyme.

12. Bobateli ya ba données

Tosalelaka mibeko ya administration, ya technique mpe ya organisation lokola chiffrement na tango ya kotinda, bokengeli ya nzela ya kokota, mpe bokengeli mpo na kobatela ba sango na yo. Ndenge ata moko ya kotinda to ya kobomba ezali na bobateli mobimba te, yango wana tokoki kolakela yo bobateli ya mobimba te.

13. Ba transfert na ba mboka mosusu & bana

Tokoki kosala ba données na ba mboka oyo biso to ba prestataire na biso tosalaka; tango esengeli, totiaka motema na ba garantie oyo ebongi mpo na ba transfert na ba mboka mosusu. Service esalemi mpo na bana ya na se ya mbula 16 te, mpe tozwaka ba sango na bango ya moto moko na koyeba te.

14. Ba mbongwana & kosolola na biso

Tokoki kobongola Politique oyo ya sekele tango na tango; ba mbongwana ya ntina ekomonana na dati "Ebongolami mbala ya nsuka" oyo ezali likolo. Mpo na motuna nyonso na ntina na sekele to mpo na kosalela makoki na yo, solola na BelloCloud LLC & Rankaya Media LLC na privacy@bellocloud.com.