Inqubomgomo Yobumfihlo

1. Imininingwane Esiyiqoqayo

Siqoqa imininingwane oyinikeza ngqo, imininingwane eyenzeka njengoba usebenzisa iSevisi, kanye nemininingwane evela kubantu besithathu abasisiza ukuthi sisebenze.

• Idatha ye-akhawunti: igama lakho, ikheli le-imeyili, inombolo yefoni, nemininingwane yebhizinisi.
• Idatha yokuthenga neyosizo: iphakheji oyithengayo, ukhiye wokwenza isebenze esikunikeza wona, nemilayezo osithumelela yona nge-imeyili noma nge-WhatsApp.
• Idatha yenkokhelo, ephathwa ngabacubunguli bethu bezinkokhelo: asizigcini izinombolo zamakhadi eziphelele.
• Idatha yokusebenzisa neyedivayisi efana nekheli le-IP, uhlobo lwesiphequluli, amakhasi abukiwe, nokusebenzelana.
• Ama-cookie nobuchwepheshe obufanayo (bona Inqubomgomo yethu Yama-cookie).

2. I-BelloPOS: Idatha Yasendaweni Nokuhlola Izinkinga

I-BelloPOS iyi-app esebenza ngaphandle kwe-inthanethi kuqala futhi esebenza kudivayisi yakho. Idatha yebhizinisi lakho (imikhiqizo, okuthengisiwe, amakhasimende, abaphakeli, nesitokwe) igcinwa endaweni kuleyo divayisi. Ingxenye yayo ingafakwa kudatha yokuhlola izinkinga echazwe ngezansi, futhi ithimba lethu losizo lingayisebenzisa ukuze likusize. Asikwazi ukukubuyisela yona uma idivayisi ilahlekile noma yonakele, yingakho sincoma ukuthi wenze ama-backup njalo.

Ukuze isofthiwe ihlale ithembekile, singaqoqa idatha yokuhlola izinkinga neyokusebenzisa kusuka ku-app. Lokhu kusisiza ukuthi sithole amaphutha nezinkinga, siqonde ukuthi yiziphi izici ezisetshenziswa ngempela, futhi silethe isofthiwe yekhwalithi ephezulu njalo.

• Imibiko yokuphahlazeka, imilayezo yamaphutha, namarekhodi obuchwepheshe achaza ukuthi i-app ibenzani ngesikhathi kuvela inkinga.
• Idatha yokusebenzisa neyokusebenza efana nezikrini nezici ezisetshenzisiwe, ubude beseshini, inguqulo ye-app, uhlelo lokusebenza (operating system), nolimi lwe-app.
• Isihlonzi sokufakwa noma sedivayisi esingaveli igama (pseudonymous), esivumela ukuthi sihlanganise imibiko evela ethilini elifanayo ngaphandle kokukuhlonza wena siqu.
• Kumaguqulo eselula, kungaqoshwa isikrini se-app ukusisiza ukuthi siphinde senze inkinga ukuze siyiqonde.
• Idatha yelayisensi: ikhodi yomshini ekhiqizwa ukufakwa kwakho, kanye nemininingwane yebhizinisi oyinikezayo uma ucela ukhiye wokwenza isebenze.
• Uma i-app ihlola izibuyekezo, icela ifayela lenguqulo endaweni yethu yomphakathi yezibuyekezo; njengakunoma yikuphi ukulanda, ikheli lakho le-IP liyabonakala kulowo osingathayo.

3. Indlela Esiyisebenzisa Ngayo Idatha Yokuhlola Izinkinga

Idatha yokuhlola izinkinga neyokusebenzisa isetshenziswa kuphela ukusebenzisa, ukuvikela, nokuthuthukisa isofthiwe yethu: ukuthola nokulungisa amaphutha, ukuvimbela nokuhlola ukuphahlazeka, ukulinganisa nokuthuthukisa ukusebenza nobulula bokusebenzisa, nokubeka phambili izici abasebenzisi bethu abathembele kuzo kakhulu.

Asiyithengisi idatha yokuhlola izinkinga, asiyisebenzisi ekukhangiseni, futhi asiyisebenzisi ukwakha amaphrofayili amakhasimende akho. Amarekhodi obuchwepheshe aqoqelwa ukuxazulula izinkinga hhayi okuqukethwe kwawo, kodwa ngoba achaza imisebenzi yangempela angase ngengozi afake imininingwane yokuthengiselana noma yerekhodi ebelicutshungulwa ngesikhathi kuvela inkinga. Siwaphatha njengemfihlo, sikhawulela ukufinyelela kubasebenzi abawadingayo, futhi siwagcina kuphela isikhathi esidingekayo ukuphenya nokuxazulula izinkinga.

Ukuze ucele ukufinyelela, noma ukususwa, kwedatha yokuhlola izinkinga ehlobene nokufakwa kwakho, xhumana nathi ku-privacy@bellocloud.com nekhodi yomshini ekhonjiswe ezilungiselelweni ze-app.

4. Umsizi we-AI u-Ares (Isivivinyo Esisingathwa yi-BelloCloud)

U-Ares, umsizi we-AI owakhelwe ngaphakathi ku-BelloPOS, ungowokuzikhethela. Isitolo singaxhuma ukhiye waso we-AI noma, uma singenawo, sizame u-Ares sisebenzisa okhiye be-BelloCloud ("u-Ares osingathwa yi-BelloCloud").

Uma usebenzisa u-Ares osingathwa yi-BelloCloud, imibuzo oyibhalayo noma oyisho ngezwi, kanye nedatha yesitolo u-Ares ayifundayo ukuze ayiphendule (isibonelo, izibalo zokuthengisa, amagama emikhiqizo namagama amakhasimende), ithunyelwa ku-BelloCloud. Izinombolo zefoni namakheli e-imeyili ayasuswa ngaphambi kokuthumela. I-BelloCloud idlulisela lokhu okuqukethwe kumhlinzeki we-AI ongumuntu wesithathu, i-Google (Gemini) noma i-DeepSeek, okhiqiza impendulo. I-BelloCloud igcina lezi zingxoxo isikhathi esingeqile ezinsukwini ezingama-90 ukuze ithuthukise iSevisi, bese isusa umbhalo wazo; kugcinwa kuphela izibalo ezihlanganisiwe nezindleko.

Uma isitolo sakho sisebenzisa ukhiye waso we-AI, u-Ares uthumela izicelo zakhe ngqo kumhlinzeki wakho we-AI, ngaphansi kwesivumelwano sakho naloyo mhlinzeki, futhi izingxoxo azidluli ku-BelloCloud. Sirekhoda kuphela izibalo zokusetshenziswa ezingahlonzi muntu, asilokothi sirekhode umbhalo.

Ukuze ungasebenzisi u-Ares osingathwa yi-BelloCloud, vele ungamsebenzisi u-Ares, noma usethe ukhiye wakho we-AI ku-Izilungiselelo → I-AI (Ares). Nganoma yimuphi umbuzo, xhumana ne-BelloCloud LLC & Rankaya Media LLC ku-privacy@bellocloud.com, ephendula egameni lazo zombili izinkampani.

Abahlinzeki be-AI bacubungula le datha ngaphansi kwemigomo yabo nezinqubomgomo zabo zobumfihlo. I-BelloCloud ayinakho ukulawula indlela i-Google noma i-DeepSeek ezicubungula ngayo, ezigcina ngayo noma ezisebenzisa ngayo idatha ezithunyelwa kuzo futhi, ngezinga eliphelele elivunyelwe ngumthetho, ayamukeli sibopho ngakho. Imigomo nezinqubomgomo zabo ezisemthethweni:

• Imigomo Eyengeziwe Yesevisi ye-Gemini API (Google): https://ai.google.dev/gemini-api/terms
• Inqubomgomo Yobumfihlo ye-Google: https://policies.google.com/privacy
• Inqubomgomo Yobumfihlo ye-DeepSeek: https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html
• Imigomo Yesevisi Yenkundla Evulekile ye-DeepSeek: https://cdn.deepseek.com/policies/en-US/deepseek-open-platform-terms-of-service.html

5. Indlela Esiyisebenzisa Ngayo Imininingwane Yakho

• Ukuhlinzeka, ukusebenzisa, ukuvikela, nokugcina iSevisi.
• Ukucubungula ama-oda, ukuthunyelwa kwempahla, nezinkokhelo, nokuthumela izaziso ze-WhatsApp ne-Telegram ozisethayo.
• Ukuhlinzeka ngosizo lwamakhasimende nokuphendula izicelo zakho.
• Ukuhlaziya ukusetshenziswa ukuze sithuthukise izici nokusebenza.
• Ukuthola, ukuvimbela, nokubhekana nokukhwabanisa, ukusetshenziswa kabi, nezehlakalo zokuphepha.
• Ukuthobela izibopho zomthetho nokuphoqelela Imigomo yethu Yesevisi.

6. Iphephandaba Nama-imeyili Okumaketha

Uma ubhalisela iphephandaba lethu ku-bellopos.app, siqoqa ikheli lakho le-imeyili, ulimi lwekhasi obhalise kulo, izwe lakho (elilinganiswa ngekheli lakho le-IP, esingaligcini) nekhasi obhalise kulo. Sikusebenzisa kuphela ukukuthumelela iphephandaba lethu, ngolimi lwakho: amathiphu asebenzayo, izindaba nge-BelloPOS nezipesheli zethu.

Silithumela kuphela ngemvume yakho (Art. 6(1)(a) GDPR). Uqinisekisa ukubhalisa kwakho ngesixhumanisi esise-imeyili yokuqinisekisa (double opt-in). Ungayihoxisa imvume yakho noma nini ngesixhumanisi sokuzikhipha esikuyo yonke i-imeyili noma ngokusibhalela; lokhu akuwathinti ama-imeyili athunyelwe ngaphambili.

Iphephandaba lithunyelwa nge-Mailchimp (Intuit Inc., USA), ecubungula le datha egameni lethu. I-Mailchimp iqopha ukuthi i-imeyili ivuliwe yini nokuthi yiziphi izixhumanisi ezichofoziwe, ukuze sikwazi ukulinganisa nokuthuthukisa ama-imeyili ethu. Ukudluliselwa e-United States kumbozwe yi-EU-U.S. Data Privacy Framework kanye neMigomo Yenkontileka Ejwayelekile (Standard Contractual Clauses) yeKhomishini YaseYurophu.

Sigcina idatha yokubhalisa kwakho kuze kube yilapho uzikhipha. Ngemuva kwalokho, sigcina kuphela ikheli lakho le-imeyili ohlwini lokuvimbela, ukuze ungaphinde uthunyelelwe i-imeyili.

7. Ukuhlaziywa Kwewebhusayithi

Ukuze siqonde ukuthi iwebhusayithi yethu isetshenziswa kanjani futhi sikunikeze okuhlangenwe nakho okungcono, siqopha amakhasi owavakashelayo ku-bellopos.app, indlela ofike ngayo (isibonelo ngenjini yokusesha, ngesixhumanisi noma ngomkhankaso), isikhathi ovakashele ngaso nokuthi uhlale isikhathi esingakanani ekhasini ngalinye, indawo okuyo ngokulinganiselwa (izwe nedolobha, okulinganiswa ngekheli lakho le-IP) kanye nohlobo lwesiphequluli nedivayisi yakho.

Sisebenzisa lolu lwazi ukukala nokuthuthukisa iwebhusayithi yethu, okuqukethwe, izipesheli nokusekela kwethu, ukubona izivakashi ezibuyayo, nokuxhumanisa ukuvakasha nama-oda, izicelo noma ukungenela imincintiswano yezipho okwenziwe ngaleso sikhathi, ukuze sikusebenzele kangcono. Asiludayisi futhi asilusebenzisi ekukhangiseni kwabantu besithathu.

Uma wamukela ama-cookie ezibalo, sigcina isihlonzi esingahleliwe ku-cookie yomuntu wokuqala ku-bellopos.app ukuze sikwazi ukubona isiphequluli sakho lapho uvakasha ngokuzayo; sigcinwa isikhathi esingeqile ezinyangeni ezi-13. Uma wenqaba, asiyisethi le cookie futhi sincika kuphela esihlonzini sesibizo-mbumbulu esibalwa ngekheli lakho le-IP nesiphequluli sakho, esingenakuhlehliswa. Amakheli e-IP aphelele agcinwa izinsuku ezingama-90, bese ayafinyezwa. Ukuze ushintshe ukukhetha kwakho, sula ama-cookie nedatha yesayithi ye-bellopos.app esipheqululini sakho; ukuze idatha yakho yezibalo isulwe, bhalela ku-privacy@bellocloud.com.

8. Amalungelo Akho Ngaphansi Kwe-GDPR

Uma utholakala endaweni ye-European Economic Area noma e-United Kingdom, sicubungula idatha yakho yomuntu siqu ngezisekelo zomthetho zokufeza inkontileka, imvume yakho, izithakazelo zethu ezisemthethweni, nokuthobela izibopho zomthetho.

Unelungelo lokufinyelela, ukulungisa, ukusula, ukukhawulela, noma ukuthutha idatha yakho, ukuphikisa ukucutshungulwa okuthile, nokuhoxisa imvume noma nini. Ungafaka nesikhalazo kusiphathimandla sakho sasendaweni esiqaphayo. Ukuze usebenzise lawa malungelo, xhumana nathi usebenzisa imininingwane engezansi.

9. Amalungelo Obumfihlo e-California (CCPA/CPRA)

Uma uyisakhamuzi sase-California, unelungelo lokwazi ukuthi yimiphi imininingwane yomuntu siqu esiyiqoqayo, ukucela ukufinyelela noma ukususwa kwaleyo mininingwane, ukulungisa imininingwane engalungile, nokwenqaba "ukuthengiswa" noma "ukwabelana" ngemininingwane yomuntu siqu.

Asiyithengisi imininingwane yakho yomuntu siqu, futhi ngeke sikubandlulule ngokusebenzisa noma yimaphi amalungelo akho obumfihlo.

10. Indlela Esabelana Ngayo Ngemininingwane

Sabelana ngemininingwane yomuntu siqu kuphela njengoba kudingeka ukusebenzisa iSevisi. Asiyithengisi neze idatha yakho yomuntu siqu.

• Abahlinzeki bamasevisi nabacubunguli abangaphansi, kuhlanganise izinkampani zokuthumela impahla, abacubunguli bezinkokhelo, i-WhatsApp/Meta, nabahlinzeki bokusingathwa nabezibalo.
• Iziphathimandla noma abantu besithathu uma kudingwa ngumthetho noma ukuvikela amalungelo ethu nabasebenzisi.
• Inhlangano elandelayo mayelana nokuhlanganiswa kwezinkampani, ukuthengwa, noma ukuthengiswa kwempahla.
• Abanye abantu uma usinika imvume yakho yokwenza kanjalo.

11. Ukugcinwa Kwedatha

Sigcina imininingwane yomuntu siqu isikhathi eside nje lapho i-akhawunti yakho isasebenza noma njengoba kudingeka ukuhlinzeka iSevisi. Singagcina futhi sisebenzise imininingwane ethile njengoba kudingeka ukuthobela izibopho zomthetho, ukuxazulula izingxabano, nokuphoqelela izivumelwano zethu. Uma ingasadingeki, idatha iyasuswa noma yenziwe ingaziwa (anonymized).

12. Ukuphepha Kwedatha

Sisebenzisa izinyathelo zokuphatha, zobuchwepheshe, nezenhlangano ezifana nokubethela (encryption) ngesikhathi kudluliswa, ukulawula ukufinyelela, nokuqapha ukuvikela imininingwane yakho. Ayikho indlela yokudlulisa noma yokugcina ephephe ngokuphelele, ngakho asikwazi ukuqinisekisa ukuphepha okuphelele.

13. Ukudluliselwa Kwamazwe Ngamazwe Nezingane

Singacubungula idatha emazweni lapho thina noma abahlinzeki bethu basebenza khona; lapho kudingeka, sithembele ezivikelweni ezifanele zokudluliselwa ngaphesheya kwemingcele. ISevisi ayiqondiswe ezinganeni ezingaphansi kweminyaka eyi-16, futhi asiqoqi ngamabomu imininingwane yazo yomuntu siqu.

14. Izinguquko Nokuxhumana

Singabuyekeza le Nqubomgomo Yobumfihlo ngezikhathi ezithile; izinguquko ezibalulekile zizovezwa wusuku oluthi "Kugcine ukubuyekezwa" olungenhla. Nganoma yimuphi umbuzo wobumfihlo noma ukuze usebenzise amalungelo akho, xhumana ne-BelloCloud LLC & Rankaya Media LLC ku-privacy@bellocloud.com.